Goodwill is a Terrible place to work. - Anonymous employee Goodwill Employee Review

1.0
4 Apr 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no pros to working for Goodwill.

Cons

Goodwill is a massive "non-profit" scam. The people in the highest positions are profiting, and the lowly workers are paid so poorly that they qualify for "extreme poverty level". They pretend to be doing good while victimizing and taking advantage of their workers, particularly the disabled workers, some of whom do not even make minimum wage. It is a culture of greed and distrust, with terrible management. Workers are encouraged to inform on their peers for any perceived or real transgression, everything is on camera, no privacy. It is a culture of "NO".

Explore other reviews about Goodwill

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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