Enjoyed my job; disliked the compensation - Retail Store Manager Goodwill Employee Review

3.0
1 Sept 2016
Recommend
CEO approval
Business outlook

Pros

I loved my job as the store manager! I was able to start as an associate and move all the way up to the store manager. The company offered nice benefits and bonuses. I was given lots of freedom inside the store and was able to set up the layout in a new way. Enjoyed most of my coworkers.

Cons

The pay was some of the lowest anywhere for a Store Manager. Lots of back-stabbing and high turn-over rate for employees. Lots of theft and underhanded things going on from the store level all the way up to the Main Office.

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5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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