Not worth it in any way - Clerk Processor Goodwill Employee Review

1.0
19 Jul 2019
Recommend
CEO approval
Business outlook

Pros

I got this job because I'm a felon and it was a shoo-in. I have had many opportunities to learn new skills and bring in a paycheck in a system built against me.

Cons

The management, from local to corporate, has no idea at all what they are doing. On a regular basis, at any given location, product (un/sorted), salvage goods, and furniture donations are backed up to a hazardous level. When it gets to that level, I am told there will be consequences if I cannot rectify the situation, while still receiving more donations, because as a storefront, we are not allowed to turn away any donation that isnt illegal or hazardous. As well, there are production goals, which is understandable, except when you realize it's purely donation based, meaning there may not be enough product to make the goal at all, or there may be enough product, but it doesn't measure up to Goodwill's near perfect expectation of all their product. If the quality drops, and we make goal with that "bad" product, we are still in trouble for that. This job has made me physically ill to the point of flulike symptoms, severe constipation, and vomiting, all during and days after work. When I bring up that I am ill and need to take care of myself, I am told to make it through the day and to not call out the following. I have also been told "no" on occasions when I have attempted to call out of work. On the subject of management again, it took seven whole months of working the appropriate hours and performing all of the job requirements before I was offered to become full time, and given benefits. This is not a place I would recommend anyone to work at, not even my worst of enemies.

Explore other reviews about Goodwill

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

I get paid consistently. I don't have to stress about restraining people or raising my voice. My clients are friendly.

Cons

The pay is that good. I have to travel to NYC every day.

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work fulfilling both physically and socially, dealing with donors and fellow employees for this retiree and former legal and business professional.

Cons

Creepy, clannish, petty, and cultish management is more interested in humiliating others under the guise of "following rules" many of their own making than in ensuring that the work facility is properly equipped to handle daily workflow. Communication nonexistent. Managers pop in and out, apparently stationed at some secret location.  Robotic replies to legitimate work questions when they weren't out-and-out nasty.  I've occasionally dealt with this sort of folks, but never an entire collection of them cheering each other on as might appear in some deleted scene from "One Flew Over the Cuckoo's Nest." Poisonous and bizarre. Recommended only for the Abnormal Psychology student.

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