Excellent opportunities if you aren't afraid to roll up your sleeves and work! - Assistant Store Manager Goodwill Employee Review

5.0
18 Oct 2014
Recommend
CEO approval
Business outlook

Pros

I've been with Goodwill for almost 3 years. Good people to work for. Plenty of opportunities for upward mobility for those who like to make a difference! Proceeds of retail operations are utilized to help people with developmental disabilities.

Cons

Retail associates should be paid more. (As a manager, I've heard that an increase is being discussed). Turn over is excessive due to wages. It seems as if I train new associates so they can work for someone else!

Explore other reviews about Goodwill

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

I get paid consistently. I don't have to stress about restraining people or raising my voice. My clients are friendly.

Cons

The pay is that good. I have to travel to NYC every day.

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work fulfilling both physically and socially, dealing with donors and fellow employees for this retiree and former legal and business professional.

Cons

Creepy, clannish, petty, and cultish management is more interested in humiliating others under the guise of "following rules" many of their own making than in ensuring that the work facility is properly equipped to handle daily workflow. Communication nonexistent. Managers pop in and out, apparently stationed at some secret location.  Robotic replies to legitimate work questions when they weren't out-and-out nasty.  I've occasionally dealt with this sort of folks, but never an entire collection of them cheering each other on as might appear in some deleted scene from "One Flew Over the Cuckoo's Nest." Poisonous and bizarre. Recommended only for the Abnormal Psychology student.

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