100% turnover rate - Store Manager Goodwill Employee Review

1.0
7 Jul 2024
Recommend
CEO approval
Business outlook

Pros

The sales associates I managed were kind, hard workers.

Cons

Goodwill leadership thrives in chaos and that’s how they likes it. That way no one pays too close attention to their incompetence as leaders. The CEO and everyone else in the company office are overpaid and get giant bonuses if Goodwill stores makes more money. They use intimidation and threats to keep store managers fearful of being fired. Same with store associates. There is 100% turnover rate in most positions because of the chaos and stress they create.

Explore other reviews about Goodwill

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Mission is impactful, exposure to more training and skills, team environment, great way to gain experience

Cons

Low pay compared to competitors within job market, outreach events after hours and on weekends, framework for growth not clearly established

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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