Opinion on my experience - Inbound Customer Service Agent Goosehead Insurance Employee Review

Extensive sales training process greatly prepares new hires Great place to learn insurance and get your foot in the door

Expectations vary from corporate and from franchise to franchise

Great people to work with. Coworkers turned true friends. The role is very dynamic. You will never be bored.

I could say many things but I’ll summarize with these points: Job stability feels very low and very high at the same time. You perform well (which is very difficult in a Texas market without selling a bit of your soul at least) you can do whatever. I mean whatever. Yet, in a given year your role, your pay, your manager, your office location, and your daily expectations will probably change. Hope you can keep up! If you can’t, better tell all the family that are now Goosehead clients because you had to pass training somehow. You could be successful in this role. I’d say 9/10 people aren’t but you could be the 10%. For the rest of us, it’s a stepping stone job that pays the bills. You’ll survive your year contract so you don’t pay 10k back to this company. Somehow you will. At what cost? Stay tuned.