Great place to be "winning together" - General Manager Gopuff Employee Review

4.0
22 Aug 2018
Recommend
CEO approval
Business outlook

Pros

The family atmosphere is great, everybody in the company from upper management down to the smallest role wins together. "Making moves" allows one the opportunity to step up and take on new roles and responsibilities and learn new skills. "Changing the game" willingness to take opinions and concerns of current and new employees and use that feedback to modify policies and procedures to help staff be successful, they got your back.

Cons

Under staffed, this sometimes leaves to much pressure on current staff.

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Gopuff Response
7y
Hey there! Thanks so much for the honest feedback! That’s a great idea! We’ll definitely forward this along and get working on this! Thanks so much for being a part of the squad!

Explore other reviews about Gopuff

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

2.0
4 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Supportive Regional manager for sites

Cons

Lack of Accountability (Passing the Buck): Decision-making often lacks ownership, resulting in frustration and confusion when problems arise—issues are shifted rather than addressed. Unrealistic Expectations with Reduced Labor Budget: Increased performance expectations paired with significant cuts to labor budgets leave teams stretched thin and unable to meet demands effectively. High Turnover Among Operational Associates: The combination of workload pressure and no up-word movement leads to frequent employee departures at the associate level. Burnout Among Site Leaders: Site leaders are overwhelmed by the demands of managing intense workloads with insufficient staffing and appropriate labor hours support, has led to burnout and diminished morale. Insufficient Support Structures: There is a noticeable gap between what is expected of employees and the support (training, tools, manpower) provided to help them succeed. Reactive Rather Than Strategic Planning: Operational strategy often feels short-sighted, with decisions made on the fly rather than through proactive, long-term planning.

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