Would not recommend - Corporate Employee Supporting the Field Gopuff Employee Review

1.0
5 Jul 2021
Recommend
CEO approval
Business outlook

Pros

It's a very cool business model and idea, pay is competitive, benefits are decent

Cons

Very toxic work environment, incredibly long hours (24/7) are not only expected but praised, promotion practices rely on favoritism/nepotism, many areas are understaffed (especially the support functions (HR, driver ops, facilities, etc.), overall the culture seems to be a "white guys" club where woman and people of color are belittled and left out of the conversation. This company has a very long way to go before they can truly state that they care about their employees' well being. All that really matters is doing whatever is necessary to get the company to go public, even if it is at the expense of their own people.

Explore other reviews about Gopuff

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

2.0
4 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Supportive Regional manager for sites

Cons

Lack of Accountability (Passing the Buck): Decision-making often lacks ownership, resulting in frustration and confusion when problems arise—issues are shifted rather than addressed. Unrealistic Expectations with Reduced Labor Budget: Increased performance expectations paired with significant cuts to labor budgets leave teams stretched thin and unable to meet demands effectively. High Turnover Among Operational Associates: The combination of workload pressure and no up-word movement leads to frequent employee departures at the associate level. Burnout Among Site Leaders: Site leaders are overwhelmed by the demands of managing intense workloads with insufficient staffing and appropriate labor hours support, has led to burnout and diminished morale. Insufficient Support Structures: There is a noticeable gap between what is expected of employees and the support (training, tools, manpower) provided to help them succeed. Reactive Rather Than Strategic Planning: Operational strategy often feels short-sighted, with decisions made on the fly rather than through proactive, long-term planning.

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