Pros
The office is clean and well-maintained, and the Arden Hills location offers ample parking and a straightforward commute.
Social gestures like occasional "food days" occur, though they often feel like a superficial fix for deep-seated cultural issues.
Cons
Retaliatory Management & "Collective Punishment": Leadership style is centered on punishing the group for the actions of a few. Rather than addressing individual performance or conduct issues professionally, they respond with sweeping, restrictive policies that treat the entire staff like untrustworthy children.
The "Bounty" Incident: To illustrate the level of toxicity: the Head of HR once sent a company-wide email offering a $5,000 bounty to identify an individual who sent an email disparaging the owners. This "whistleblower-hunt" created an immediate environment of fear and suspicion.
Rigid Micromanagement: Professional trust is non-existent. Flex time was recently removed, and all employees—including exempt staff—are now required to "punch in and out" for every minute worked and every break.
Outdated Technology: The internal systems and software are frustratingly behind the times. Much like the dated office decor, the tech infrastructure is clunky and slow, leading to daily "workaround" frustrations for many of us just trying to complete basic tasks.
The Nepotism Factor: The "family atmosphere" often feels more like a cover for favoritism and nepotism. If you aren't in the "inner circle," expect to be pressured into taking on significantly more responsibility for little to no additional compensation.
Poor Compensation & Development: Salaries are mediocre for the Twin Cities market, and the 401k match is well below industry standards. There is very little training provided; it is a "sink or swim" environment with no meaningful onboarding.
