Take away your pay and add more on responsibilities - Inside Sales Grainger Employee Review

3.0
3 Nov 2020
Recommend
CEO approval
Business outlook

Pros

Medical and PTO are good, work at your own pace.

Cons

They took away our sales commission because of the pandemic even though the company grossed millions. They do not care about inside sales although that division is consistently on top with sales. Its baffling to see a company take away your commission and then pour salt in the wound by adding more responsibilities and to top it all off they added KPI's to track your monthly progress with the hopes of getting a "potential" bonus payout at the end of the year that is not even guaranteed. I really liked working here but they showed their true colors and are not for the employee. They stopped letting us sell "pandemic" items to our customers because they were needed more by the hospitals, now they are sitting on an overstock that they cannot get rid off. Some of the decisions they make usually makes no sense at all.

Explore other reviews about Grainger

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Schedules were very flexible! Leadership cared

Cons

It was really exhausting, hot work in the warehouse

4.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

See reviews by: Helpful|Rating|Date|All