Good Pay, Long Hours, Toxic Culture - Merchant Grainger Employee Review

2.0
7 Mar 2023
Recommend
CEO approval
Business outlook

Pros

The pay and benefits are good. If they weren't people would be running from this org.

Cons

Highly toxic culture that promotes based on personal, and cultural, biases: some of the objectively worst performers get promotions to levels far beyond their abilities. Senior leadership will force you to do things that hurt the business to satisfy their egos Having had the right previous employer counts for more than results or aptitude, and people from those backgrounds are hired in at at least one level beyond what is warranted, sometimes two.

Explore other reviews about Grainger

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Schedules were very flexible! Leadership cared

Cons

It was really exhausting, hot work in the warehouse

4.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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