No heart or soul - Manager Granicus Employee Review

3.0
21 Mar 2025
Recommend
CEO approval
Business outlook

Pros

- They offer alright benefits, but use Dental and Vision insurance nobody has heard of or accepts. - Employees can work from home full time with no obligation to go into an office. - There's reimbursement for some work from home expenses.

Cons

- They just fired dozens of employees to replace them with new hires from Costa Rica and India in order to look better as a buyout target. None of these new hires were even trained first, so now the remaining experienced employees have double or triple workloads. - There was no thought given to who was let go. They fired some very essential and high performing employees, but kept newer and less skilled workers. - They're disorganized in onboarding the employees of the companies they acquired. - The switch-over to their own software had many issues that left clients frustrated and employees unable to do their work.

Explore other reviews about Granicus

5.0
23 Sept 2025
Recommend
CEO approval
Business outlook

Pros

I genuinely loved working at Granicus, and would go back if offered a position. I loved working alongside my boss, and the leadership team above him as they all encouraged & enabled me freedom to grow and upskill by taking on diverse projects with autonomy. -Cross-Functional collaboration always supportive -Encouraging team members, who always take the opportunity to educate -Great leadership team across most functions at the VP & Director level (this is where I have experience)

Cons

-Acquisition integration has been historically rocky at times, but, I think through experience the organization will seek to do better by existing employees at both companies.

2
avatar
Granicus Response
8mo
Thank you for your thoughtful review and for highlighting the positive aspects of your experience at Granicus. We’re glad to hear you felt supported by leadership and empowered to grow through cross-functional collaboration and different projects. Your feedback on acquisition integration is noted and remains a key focus area as we refine our best practices. Integrating teams, workflows, processes, culture, operations, and more is a big undertaking that could not be possible without our team coming together and working through the opportunities and challenges of transformation. We also value your advice on retaining top talent and institutional knowledge. We’re always glad to reconnect with former team members, and many have returned to Granicus to continue growing their careers. If you’re interested, we encourage you to reach out to our Recruiting team to explore current opportunities.
2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing local government clients, flexible work (remote), great teammates

Cons

Toxic leadership from managers up to the c-suite, no product innovation, comp plan gets worse every year. Base salary is offensive

2
See reviews by: Helpful|Rating|Date|All