A great company to gain experience but not to build a future. - Call Center Agent Group 1 Automotive Employee Review

3.0
2 Sept 2014
Recommend
CEO approval
Business outlook

Pros

The experience to add to your resume, pay is decent for work load, schedule is flexible as long as you don't want weekends off.

Cons

You will work every Saturday unless you call out; They don't rotate weekends and will deny any Saturday time-off request, including unpaid time off. Team leads can be very messy, everyone gossips in the call center which causes unwanted stress; upper management are very petty; if you misspell a word while typing an email, it's a problem yet they don't want you taking your time to proof read your messages. It's not a bad company but don't work in the call center; I hear accounting is much different

Explore other reviews about Group 1 Automotive

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, really smart people, nice location, hybrid schedule, work-life balance

Cons

Workload, not enough people for the job

1.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

There are unfortunately no pros of being a technician at this corporation when compared to other OEM dealers.

Cons

Group1 is a publicly traded company, this means they are only concerned with their bottom line. High paying jobs are funneled to low pay techs in order to bump up effective labor rate. When the stock price goes down they terminate people. There are an intense number of corporate policies and rules that you would not otherwise find elsewhere, that make your life as a technician harder, these policies are also set by people with 0 experience in the field. Everybody is paid just enough to survive, I have seen multiple techs with families that need to have a roommate to get by. There are so many terrible policies that all of the good technicians ultimately left for the most part. This company is just as bad if not worse than automation or lithia. Company advertises a 4 day work week an then makes you work 5-6. DO NOT WORK FOR GROUP 1

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