Pros
Flexible work from home policy, which is a huge deal. Good leaders and personalities behind the wheel. People try hard to support and each other. Overwork is not glamorised, like it is at other agencies. Leaders are encouraging and supportive of your professional development, and make it a point to hire and keep the best people. Decent benefits. Recently had a positive revamp of leave structure. Gives time off for wellness, birthdays, and community service alongside the usual annual leave. Interesting and diverse clients; likely good training for newer employees, gives them opportunities to do many different projects across various industries.
Cons
Workload can get heavy; teams run smaller, but clients and projects are quite big. Lots of benefits, activities, sharing sessions, learning opportunities available, but being too busy impacts our ability to engage in them. Hoping that will change in the coming year as more people get hired. HR resources are hard to find; no easy resource for summaries of benefits or reference documents regarding healthcare and allowances, one has to ask the busy HR staff to help find relevant info. A number of people at mid-level leaving at the moment. Unsure why, but important to consider.