Pros
Very into technology, forward thinking. The team members care but are overworked and under appreciated.
Cons
Employees and managers have good ideas but upper management has little idea how to incorporate anything new correctly and very little follow through. They are so eager to say "we do ____" but they push it through with very little thought of how to actually do it, then leave it up to lower level employees to figure out how to do things for themselves. This causes high frustration levels and slower turn times. The one thing they do really well is lie to your face. We were promised regular reviews but there haven't been any since the company formed (& therefore no raises). I was asked to cover a position for a month or two then go back to my normal job, I agreed. After 4 months I inquired about returning to my old job and was told we would talk. After 6 months I was told we'll see. After 8 months I was told in 2-3 weeks. Now that time is up and I was told we'll revisit that next spring - nearly a year and a half after I was told 1-2 months... If you're not in sales, you're just a seat warmer. The CEO tells the sales team to let him know who they want fired and he'll do it. He's very open to the fact that he couldn't care less about the Ops teams unless they affect his bottom line. He has held conference calls just to tell Ops how bad they are and that they should get different jobs. He's fired good managers then told Ops it's their fault and they're next, if you don't like it quit. Those aren't direct quotes because he can't go more than 4 words without swearing. He has said that Ops teams should be working on loans 24/7 so sales can make more money, yet won't pay for OT.