EH - Customer Service Representative Guardian Life Employee Review

1.0
1 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Have opportunities to soon make a pay increase

Cons

Very rigid schedule, no flexibility. Held to unrealistic standards and expectations. Management turns blind eye to all or any of your concerns. Corporate America making a dollar by exploiting employees and customers alike.

Explore other reviews about Guardian Life

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Pto is unlimited and paid holidays

Cons

Pay is under the market

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, excellent work life balance, casual environment, easy to use PTO. Benefits: health, dental, STD/ACC, vision, 401k are excellent

Cons

Pay is much below the standard for the position, raises and bonuses are minimal and hardly reflect the effort that is required to maintain positive metrics/meet goals. Case managers' responsibility is at a max and we often feel overwhelmed by the workload and expectations of management. Case managers are often responsible for tasks outside of the important things that have an effect of the claim

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