Constant stress - Medical Coder Guidehouse Employee Review

2.0
16 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Work from home Easy to take time off Decent pay Benefits

Cons

Formerly Navigant a company who forcibly acquired a team of hospital coders. Within a year we were again bought out by the current company Guidehouse. We've had zero structure since the forcible acquisition. Terrible communication Unstructured management, 90% of the time we have no idea who to report to. Constant bad attitudes from managers we do report to. (I've been yelled at several times & am constantly interrupted with defensive anger when trying to explain something I was asked to explain) Don't feel like part of a team Poor to no education provided Unfair auditing with no real opportunity to fight it. No uniform system to log into to gather information. Constant changes in work systems with little to no time to prepare or assistance in doing so. Extremely disorganized company on the lower levels.

Explore other reviews about Guidehouse

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

fantastic company to work for

Cons

educational opportunities were hard to find and fund

2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I work directly with excellent people. My immediate colleagues are collaborative, capable, and committed to doing high-quality work for clients.

Cons

The biggest challenges tend to come from the corporate side of the organization. Corporate processes and communication can sometimes feel disconnected from the needs of project teams, which creates unnecessary friction. In addition, benefits that were once stronger, including 401(k) matching and medical coverage, have been significantly reduced. A recent example is the increased emphasis on “utilization rates” in merit increases. While utilization is understandable in a consulting environment, tying it too heavily to merit can effectively penalize employees for using earned vacation time and can make PTO feel less like a real benefit.

1
See reviews by: Helpful|Rating|Date|All