Owned by Bain Capital...The epitome of "corporate"...but its supposed to be about music. - Anonymous employee Guitar Center Employee Review

3.0
10 Nov 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Music Gear. Possible artist sightings

Cons

Unsustainable workloads with wild expectations. Huge disconnect from what really is going on to what the ELT perceives is going on. Too many people don't have a clue on what they're supposed to be doing. Little-to-no job descriptions. Many people are in management simply because they are less incompetent than the person below.

Explore other reviews about Guitar Center

5.0
16 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Management takes good care of you

Cons

No complaints that I can think of

1.0
29 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employee discounts are the biggest reason why people work here, as the discount is really good.

Cons

Your experience working at Guitar Center will largely depend on which store you work at. Some stores have a good management team and employees and are fun to work at. But a lot of stores do not have a qualified management team and they have a staff that is not fun to work with. My location needed a new store manager and instead of promoting the ops manager who knew the store better than anyone else and was with the company for 15+ years working at multiple locations, corporate instead promoted a customer service lead who had been with the company less than 2 years and didn't have management experience. These are the people that corporate decides so often to run their stores.

See reviews by: Helpful|Rating|Date|All