Not the cool music store it used to be... - Anonymous employee Guitar Center Employee Review

1.0
16 Jun 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Gear discounts are nice. It's cool to get the inside scoop on new stuff that's coming out. That's really about it.

Cons

First off, management is absolutely terrible. Essentially no people skills. Huge lack of transparency within the company. It always felt like we were being left in the dark on any important issues. For the amount of revenue sales people generate, the compensation is quite pitiful.

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5.0
16 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Management takes good care of you

Cons

No complaints that I can think of

1.0
21 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Plenty of capable individual contributors doing real work. - The brand and the business itself are legitimate — the problems are organizational.

Cons

- Senior leadership is politically driven rather than outcome-driven. Strategic initiatives stall out, and leaders spend more energy assigning or shifting blame than actually diagnosing and fixing problems. - Some parts of the org operate on deference to the top. Honest assessments get softened into whatever narrative leadership wants to hear, which makes real cross-functional work difficult. - Senior leaders do not consistently advocate for their own teams. When things get political, self-preservation takes precedence over backing the people underneath, and capable managers end up exposed.

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