Worth it to get discount on gear, and great day job for musicians but not a place to start a career at all! - Customer Operations Assistant Guitar Center Employee Review

2.0
15 Aug 2010
Recommend
CEO approval
Business outlook

Pros

1. If your into music it can be fun to work at 2. The hours are good especially for a retail job 3. As long as the days are spread out you get off almost any day

Cons

1. The managers are horrible at communication and are never consistent 2. You get a lot of grief from customers about checking gear and receipts 3. The managers play favorites and can be unfair 5. Getting a raise or promotion is almost impossible unless you get lucky

Explore other reviews about Guitar Center

5.0
16 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Management takes good care of you

Cons

No complaints that I can think of

1.0
21 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Plenty of capable individual contributors doing real work. - The brand and the business itself are legitimate — the problems are organizational.

Cons

- Senior leadership is politically driven rather than outcome-driven. Strategic initiatives stall out, and leaders spend more energy assigning or shifting blame than actually diagnosing and fixing problems. - Some parts of the org operate on deference to the top. Honest assessments get softened into whatever narrative leadership wants to hear, which makes real cross-functional work difficult. - Senior leaders do not consistently advocate for their own teams. When things get political, self-preservation takes precedence over backing the people underneath, and capable managers end up exposed.

2
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