Good Work Environment, Weird Corporate Stuff Though. - Retail Associate Guitar Center Employee Review

4.0
29 Aug 2025
Recommend
CEO approval
Business outlook

Pros

-Employee Discount -Teachers, Customers and Staff are nice, easy to work with, and care about what they do

Cons

- Corporate required us to make scripted phone calls about promotions, and often pushed us to talk customers into getting the promotions even if they said no. - The computer system is old and disorganized, and from an employee level I could tell it needed someone to go in, scrub all the old data, and make it work more efficiently.

Explore other reviews about Guitar Center

5.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Got to work with so many people

Cons

Long hours during holidays were rough

1.0
29 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employee discounts are the biggest reason why people work here, as the discount is really good.

Cons

Your experience working at Guitar Center will largely depend on which store you work at. Some stores have a good management team and employees and are fun to work at. But a lot of stores do not have a qualified management team and they have a staff that is not fun to work with. My location needed a new store manager and instead of promoting the ops manager who knew the store better than anyone else and was with the company for 15+ years working at multiple locations, corporate instead promoted a customer service lead who had been with the company less than 2 years and didn't have management experience. These are the people that corporate decides so often to run their stores.

See reviews by: Helpful|Rating|Date|All