High Turnover, Favoritism, and Poor Management Practices - Kitchen Staff Gula Cakery Employee Review

1.0
21 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Some colleagues are kind and helpful. You can learn a lot about kitchen operations and handling a fast-paced environment.

Cons

There is strong favoritism toward senior staff. Management often sides with them regardless of the situation, while new employees are expected to perform like they’ve been there for years. Many new hires are dismissed after just a few days without fair evaluation or training. Work schedules are also unbalanced — although the roster shows 9AM–6PM or 9PM, most staff are required to stay until closing, except senior staff who are not asked to do overtime. When issues are raised, management holds meetings but focuses on irrelevant matters instead of solving the real problems. This creates low morale and a very high staff turnover.

Explore other reviews about Gula Cakery

2.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Just nice but need to improve more on handling the operation and efficiency during service

Cons

idk, its just not it, not your normal kitchen

4.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Company benefits are good, and shift flexible

Cons

Not properly managed by managers/ supervisors

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