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Management arrogant and clueless - Anonymous employee H&E Rentals Employee Review

2.0
24 Aug 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice facilities Good co-workers Decent benefits Decent pay

Cons

*Good ole boy culture runs rampant *Corporate being next door to branch leads to meddling in every aspect, from operations to hiring. *Tenured employees aren’t held accountable. The same poor behavior is never corrected. For that matter, hardly anyone is held accountable. *Old 1980’s management model of belittling and name calling. Toxic environment. * Although employee retention is supposedly a point of emphasis, the turnover continues to get worse and worse. * Absolutely zero cross training for employees. If there is a resignation, that person’s job function ceases until another hire is made. * No obvious career advancement opportunities. No managers are “building their bench” to replace them as they move on/up. * Training non-existent other than manufacturer mandated training. * The entire location has forgotten what “customer service” is. It’s all about the bottom line. Customer service is a give and take process. There is very little give and a bunch of take. * For a company this size, there is very little standardization from branch to branch, even within the same region. Have no idea what our regional management is attempting to accomplish. * Relatively zero input from management on how to increase sales, just told to do so. * Proactive behavior literally non-existent. Total reactive culture. * Management not open to suggestions from their employees. If you suggest something and it reflects poorly on someone else, there will be repercussions.

Explore other reviews about H&E Rentals

5.0
15 May 2025
Recommend
CEO approval
Business outlook

Pros

Supportive work environment that promotes work life balance.

Cons

Going through acquisition at the moment....

4.0
4 Dec 2024
Recommend
CEO approval
Business outlook

Pros

This is one of the few companies I have ever worked for in a corporate structure that I have regular contact and communication with both my District Manager as well as my Regional VP. Both are incredibly down to earth and approchable. In my opinion, I think this company has a great culture that cares about their employees. That is not to say that everything is perfect, but in my case, I certainly do not feel like just a number.

Cons

As is trypically the case in a corporate structure, anything that gets done has to go through lots of layers and so takes a while. The joke is that things move at corporate speed.

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