Rotating Management - CSP - Client Service Professional H&R Block Employee Review

3.0
25 May 2023
Recommend
CEO approval
Business outlook

Pros

The pay was good but didn't help the toxic workplace

Cons

In office manager would call me outside of the workplace to complain about treatment from colleagues. Had a terrible attitude and tried to prevent me from speaking to other colleagues about office protocols.

Explore other reviews about H&R Block

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Enjoyed learning alot; they had great systems

Cons

Only temporary, would prefer permanent.

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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