Client Service Professional - Client Service Professional H&R Block Employee Review

4.0
11 Jan 2016
Recommend
CEO approval
Business outlook

Pros

Easy job and pretty simple

Cons

Do not have enough people working at peak time

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5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, career growth, compensation, and coworkers

Cons

Benefits, workload, and health care plan

2.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Very immersive, has potential to be a rewarding stable career…

Cons

…but there are too many gaps in the funnel & the communication between the companies we partner with to the systems being used. The daily data is one business day behind- causing missed deadlines due to tech issues yet management will still use that data, making it inaccurate in real time, The training is a very mediocre Salesforce program. AI has become the go to this season, Leadership isn’t what it used to be.

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