Working at H&R Block - Franchise Support Manager H&R Block Employee Review

1.0
7 Sept 2025
Recommend
CEO approval
Business outlook

Pros

They offer great benefits and unlimited PTO. They allow you to work from home. The HQ is an awesome building located in downtown KC if you get to go into the office—great location and parking.

Cons

They do not care about their employees. They make you work overtime without getting paid or compensated for it. They expect you to follow these rules and act and talk like them; if you don't, you get fired. The leadership is only in it for themselves. They will tell you they care about you and your future, but they don't. They only care about those who are of other Ethnicity and age. If you are white and over 40 you will not last long there.

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H&R Block Response
8mo
Thank you for your review and for your many years with H&R Block. We're happy to hear you appreciated the benefits, flexibility, and work environment. We take your concerns seriously and are committed to fostering a culture of fairness, respect, and accountability across all levels of the organization.

Explore other reviews about H&R Block

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

Cons

Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week

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