Service Desk - Anonymous employee HCLTech Employee Review

2.0
12 Sept 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good for entry level. Lots of room for lower level growth. Exposure to a lot of different Service Desk areas

Cons

There is a clear promotional "Ceiling" A lot of external hires instead of promoting within Below market pay You may get "promoted" but not an increase in pay or designation, while they claim to be a "Roles" based company and designation doesnt matter.

Explore other reviews about HCLTech

5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Cons

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

1.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

nothing, really, nothing appears to be functioning in this organization from onboarding over working, billing, offboarding

Cons

I have not been paid for my work after almost 90 days now. There is no formal explanation or refusal, but they are just sitting it out it appears, pocketing the money that has been paid on my behalf by the client.

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