Used to be great - Field Account Manager HD Supply Employee Review

2.0
25 Mar 2025
Recommend
CEO approval
Business outlook

Pros

The role is remote, allowing for a flexible schedule. The pay is decent, though it recently shifted from an uncapped commission structure to a more restrictive bonus system. Additionally, the company benefits from the backing of a Fortune 500 parent company, which provides some level of stability.

Cons

This company used to be great. I’ve worked here for a long time, and we once thrived under the principles of the "Inverted Pyramid" and a "Value Wheel" centered around our customers and front-line associates. Unfortunately, recent changes suggest that leadership now prioritizes the CEO and top-down executives over the employees who drive the business daily. The Chief Sales Officer consistently overpromises and underdelivers, turning what was once a top-tier sales team into a mere shadow of its former self. The workplace environment has shifted from positive and motivating to negative and demoralizing. Leadership no longer feels supportive, and their focus on employees and customers seems to be fading. Additionally, the healthcare benefits are mediocre at best, and overall, the company’s direction feels disconnected from the values that once made it successful. The lack of investment in both employees and customers is disappointing, making it clear that the priorities have changed—and not for the better.

Explore other reviews about HD Supply

5.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company and environment. I love my team

Cons

Wish for more room for growth

3.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There is job security if you can get past the cons.

Cons

They say they care; unless you request a pay raise, a future path, ask the why's to policies, or ask if they would be willing to do a hybrid shift if they are not going to subsidize gas with the prices right now. Jacksonville is very cliquish, If you make their favorite supervisor made, then all of leadership is mad at you. They will find a way to fire you if they so please instead of giving you a chance to make improvements. Health is not important to them. You will pay 1400 dollars a month in insurance for your family, and if you use it, then get ready for those co-pays, They offer tuition program, unless you would like to be reimbursed per their SOP. Do not fear! You will not get a pay raise for education acheivements

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