13 Jun 2019
HRchitect Response
6yThanks for taking the time to review your experience! We’re proud to offer above-market salaries and generous bonus opportunities, and I’m glad you found those to be satisfactory.
I’m concerned to hear you say that a bonus wasn’t paid out. I’ve been with HRchitect for over 15 years and we have never not paid out a bonus, and wouldn’t dream of trying to withhold an earned bonus, especially if we are put in the difficult position of having to lay someone off. Our bonuses are paid to consultants quarterly, so for example, if an employee was laid off in June, that person would’ve received their bonus payment for Q2 (April – June) along with their last payroll check and their severance package (usually delivered all in one check). The only exception to this is if a person was let go for cause in which the bonus program clearly states that it would be forfeited.
It’s heartbreaking to have to lay off an employee, but sometimes a vendor stops selling a product, or a client puts a major project on hold, which can sometimes have a downstream impact on our implementation projects. We’ve done a ton of cross training and certifications, so that helps to insulate us from that risk as much as possible and we always first look at where else we can place somebody within our company. If you were laid off, which only happens when there is a lack of project work for a period of time, you would’ve received a severance package. The ONLY time someone wouldn’t receive a severance would be if they were fired, rather than laid off, which would happen for some sort of “cause”, for example, if someone did something like consistently failed to meet project deadlines, failed to consistently communicate with clients as well as internally with management or members of their team, or something else performance-related. Even then, we would put somebody on a performance plan first to try and correct the behavior. We look at all HRchitect employees as family and while this is a business, we still use empathy and compassion as guiding principles in how we treat our employees.
I’m also concerned about your comment mentioning HRchitect has a “dog eat dog” culture. Nobody has mentioned that to us before and we take comments like that very seriously. That’s certainly not what we’re striving for, as we usually have several consultants working on a project, and if they aren’t working together to make each other successful, that’s jeopardizing our success and our client’s success, and that would be a problem. I certainly hope it’s not the case, but if there were folks you worked with while at HRchitect who weren’t collaborative or helpful when you were paired together on consulting projects, I’d really like to know about it, in addition to learning more about your bonus and severance concerns.
I set up an online survey (https://www.surveymonkey.com/r/HRchitectGlassdoor), and if you’d be willing to take the time to tell me more about this situation using that survey, I’d really appreciate it. Of course, it’s 100% anonymous.