Senior leadership chaos, weak product judgment, and unrealistic expectations - Anonymous employee HSP Group Employee Review

The company did not appear well positioned for where the market is heading. Its technology posture felt behind, execution lacked consistency, and leadership did not seem to have a credible path to closing the gap fast enough. In a category being reshaped by AI, automation, and rising customer expectations, that is a serious problem. Too much still seemed dependent on manual effort and organizational strain rather than strong systems, clear product direction, and scalable technology.