Awful - Account Manager HUB International Employee Review

1.0
16 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Nice building, new renovation is bright. SEATING is the worst...

Cons

Morale lowest I worked for outside of banking. Bias managers. HR does nothing except walk around smiling, never tales care of issues. Blames individuals without proof.

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HUB International Response
6y
Thank you for providing your feedback. We're sorry to hear about your unfortunate experience with us. Your feedback is valuable, because it helps us get a better understanding of what it is like to work here in order for us to continually improve employee experience. The renovations in the Oakville office involved a lot of thoughtful planning and consideration especially with our employees in mind for collaboration and to provide a great place to work. Our management and HR teams work collectively together to ensure we properly understand any issues and address them accordingly.

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5.0
6 Jul 2026
Recommend
CEO approval
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Pros

Everyone I work with is great

Cons

I haven’t ran into any yet

2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

2
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HUB International Response
4w
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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