Just no - Customer Service Representative HUB International Employee Review

good environment, flexible schedules, everything you need is well organized and typically easy to find, my job allows me to interact with a lot of different people

this is a desk/office job - but can work from home some days

Remote work, health insurance benefits.

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.