Company doesn't care. - Account Manager HUB International Employee Review

1.0
16 Nov 2014
Recommend
CEO approval
Business outlook

Pros

I met one of my best friends working here.

Cons

Where do I begin? This was the worst company where I have ever worked. Training was minimal to nonexistent. Raises were not given ("not in the budget" is what we heard every year), people were under paid for how much work we were given. When I was "promoted" I was told a salary amount, however, my paychecks were lower than anticipated. When I questioned the amount of my new salary, I was told that it included an approximate amount for potential bonus....so, basically my salary was hypothetical, not actual. Also, they fired people in groups of 2 or more throughout the years I was there due to "restructuring". The company is a joke. To this day when I hear about someone getting hired at Hub I feel sorry for them. Thank God I was able to get out of there after 5 or 6 years, and I actually got a real job that compensates fairly and cares about its employees.

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5.0
6 Jul 2026
Recommend
CEO approval
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Pros

Everyone I work with is great

Cons

I haven’t ran into any yet

2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

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HUB International Response
4w
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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