Extremely Disorganized for such a Large Privately-held Company - Account Manager HUB International Employee Review

1.0
16 Jun 2015
Recommend
CEO approval
Business outlook

Pros

I enjoyed the clients I worked for and many of the Producers at HUB.

Cons

Highly unorganized environment for such a large broker; little or no career development available; poor work environment marred by intensively negative office "politics", list of inefficiencies in client service facing workflows too great too list! Little to no appreciation for loyal employees that refrain from complaints over heavy workloads and backlogs.

Explore other reviews about HUB International

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great environment and a great place to learn insurance basics

Cons

No cons I can think of

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HUB International Response
10h
Thank you for the kind words! We love hearing that your internship experience has been a great place to learn and grow. Building a strong foundation in insurance is so important, and we are glad our team has been able to support that. We hope you continue to enjoy your time with us!
2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

2
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HUB International Response
2w
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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