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Hampton Inn by Hilton

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Terrible Ownership in Guelph - Front Desk Agent Hampton Inn by Hilton Employee Review

1.0
2 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Colleagues were nice and friendly.

Cons

I worked here as a young woman in 2020 when I was around 22. During this time I learned how horrible people can be just by witnessing the ownership of this hotel. The family that runs this hotel in Guelph and Fairfield Inn and Spark by Hilton (and many other chains in other cities in Ontario) is truly psychopathic and devoid of any redeemable human qualities. They stop at nothing to get money. They will oversell rooms, go back on their word, fully charge people for not being able to stay their whole booked stay even if it’s an emergency (once it was a father whose child literally died and still wasn’t refunded). They are verbally and emotionally abusive to their staff. When I was hired, the manager that hired me went out of his way to do so. I now realize it’s because he was trying to groom me. He spoke of paying for prostitution and heavily implied and insinuated he’d pay me if I ever serviced him or his friends. I quit that place in tears after a few months, walking out on the job after being told if I do that, I won’t get paid my final paycheck. Luckily we had a union. Please don’t work at these locations. No amount of money can justify working for such a group of true swines. They are truly scum of the earth and their downfall is coming to them.

Explore other reviews about Hampton Inn by Hilton

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Relaxed work environment Great coworkers

Cons

No additional benefits (e.g. health, dental)

3.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Consistent hours, employee discount for hotel stays was a big bonus, owners and management was generally always on-call to assist with any problems.

Cons

Management was unable to resolve conflicts between staff, members of management caused a significant amount if drama and often created a hostile work environment.

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