Steer clear - Anonymous employee Hand Picked Hotels Employee Review

1.0
29 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great colleagues, occasional stay in a dusty hotel

Cons

I would steer clear of this place. They have all the talk and say all the right things to get you in the door, but then don’t give you the tools to do your job. You will be micro managed to the max. With shareholders involved in the smallest decisions. The structure is a mess. Their identity is a mess. There are minimal perks, a hotel staff discount that you can’t use at weekends. Minimal holiday allowance. Moral is so low and there is no guidance. If you’re considering a position here then then think twice.

Explore other reviews about Hand Picked Hotels

3.0
4 Dec 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Had the opportunity to work with some very friendly colleagues and meet interesting guests. The hotels are often old, but really grand looking buildings to work in.

Cons

Often lacked proper training to deliver the high quality of service expected. I only really learned from on-the-job training. Could have benefited from a session explaining how to make the cocktail list for example, before working behind the bar without a lot of support.

2
3.0
7 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Good pay. Meals on duty free.

Cons

Poor management and lack of organisation.

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Hand Picked Hotels Response
3y
Thank you taking the time to share your feedback we value all our current and previous employees feedback. I will share your comments with the hotel management team so they can look into this in more depth.
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