Supportive remote work but faces communication challenges - Professional Services Manager HappyCo Employee Review

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Remote Flexible Positive Supportive Fast paced

Cons

Bandwidth + Needed overtime Ticket delays Internal comms Documentation

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5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people. Fully remote. Great industry and people we get to work with every day. Really good product positioning and product market fit as well.

Cons

Different times zones, which makes it hard to manage schedules some time.

1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good Pay - this blinded me from the red flags when joining. Some good people

Cons

So many things can be said here: -Founder acts like he cares, however he cares only about his ideas, not the feedback. -The founder does not believe in business attire, as he attends events in sweatpants and old company t-shirts. Yes, sweatpants. -ONE sales person at the top that will do anything to ensure they stay at the top, even if it means what is not right for the business or other sales person. This individual will go to extremes to run people over. (this is probably the worst part to witness) -Top sales leader is not a leader, they micromanage and insult everyone daily. -Just look at the turnover, its not worth it, as people are quitting without anything lined up.... they needed out. -There is not any training - if you are in sales, you get a laptop and access to listen to gong calls to learn. DO NOT ASK QUESTIONS - you will be insulted. -watch out, if they have been there awhile, they often do whatever it takes to protect their interest (usually not best for the company) -This place is NOT happy!

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