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Harbor Freight Tools

Engaged employer

It's all about the SOP name collection email address. Selling ITC and ESP - Manager Harbor Freight Tools Employee Review

2.0
5 Oct 2016
Recommend
CEO approval
Business outlook

Pros

Very casual retailer you can wear jeans to work. Benefits package is one of the best with a wellness package.

Cons

The company gives very little hours to run the store properly We have a few thousand price changes that take affect multiple times a month. The biggest issue with the price change is that the prices are almost always the same they just change the title on the tag from Limited Time or As Advertised and change the colored overlay, it is very deceiving to the customers and many have started to figure it out. The company is so fixated on collecting customers name address email and phone numbers. We also get beat up if we don't sell extended service plans and the store membership cards. The company is very task oriented and we never have enough allotted hours to finish the many tasks and expectations assigned daily, managers need to cheat to get the fake results. Many managers have books with section tags and price tags that they update as needed and scan the book when the price audits happen once a month, the book is for blue table and mat sections because it is so difficult to keep the magnetic tags in the correct place. Doing that gives them a perfect scan and they will always pass the audit.

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Harbor Freight Tools Response
8y
Thank you for all you and the team do to make Harbor Freight Tools a great place to work and shop. As you know we are committed to constantly improving our processes and appreciate you taking the time to share your feedback and we will make sure to share it with the appropriate team members. We appreciate your hard work and dedication to helping Harbor Freight Tools deliver value to the hardworking.

Explore other reviews about Harbor Freight Tools

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company to work for they do care about your feedback!

Cons

Hitting the goals they have set for you can be challenging most of the time!

3.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Salary, $18.28/hr, benefits, enjoy working with customers

Cons

Management has changed. Store is in chaos. I've been there nearly 4 years and I'm very unhappy with some management.

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