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Harbor Freight Tools

Engaged employer

Sales Associate - Sales Associate/Cashier Harbor Freight Tools Employee Review

4.0
13 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Overall the environment is great because of the coworkers. They are pleasant and welcoming. Management is understanding for the most part.

Cons

The coupons brings out the worst in people. The inside track club condoms should be automatic for ITC members. The management expects for you to get inside track club memberships. Sometimes it is extremely hard to even get customers to listen to you. It can become rather frustrating with all the pressure from management and opposition of the customers.

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Harbor Freight Tools Response
7y
Thanks for sharing your detailed feedback with us, especially regarding our processes. Because of the feedback from yourself and other Associates, Harbor Freight Tools continues to improve our stores at all levels. We look forward to watching your growth with us!

Explore other reviews about Harbor Freight Tools

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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