Good if you need a job, but not a career - Contact Center Help Desk Harmon Solutions Group Employee Review

If you are really fast at calls you can make a lot of extra money with bonuses, but you need to work prime hours so you have enough calls.

There is no room for growth

Most of the co-workers were nice.

Horrible/little to no training. The management is never on the same page. You will be given responsibilities of salaried members of management. There's a good chance you'll be locked in a call center, alone, all night. No bonus pay or performance incentives as discussed.