Pros
HSID is by far, the best place I have worked in Legal Tech. The company is generous with compensation, time off and benefits. Work balance is not just an aspirational goal that is never achieved, it is actively monitored, adjusted and a concern of leadership. What really sets Haystack apart is they genuinely care about their employees, their growth and career path. Management is visible, approachable, inclusive and listens to employee feedback. You are not just a number here or "fungible" as I was told PMs and Review PMs were at another vendor, Haystack invests in you as a person and a professional. The work is challenging and demanding, like all legal tech jobs but unlike other vendors, there is a sense of purpose and teamwork here across divisions. Cutting edge tech, like AI tools, are carefully vetted by experts, developed into solid workflows and rolled out to the community in a thoughtful, supportive way.
Cons
Like any fast paced and extraordinarily busy eDiscovery environment, tight deadlines, direction changes, long hours, work unpredictability can be difficult and are not for everyone. (clients always love to drop work on you at Friday at 6:00 pm) If your lifestyle does not accommodate working longer, unpredictable hours, then legal tech/eDiscovery may not be a good fit. My positive experience is with the Client Services, eDiscovery side of Haystack. Other divisions generally share the same culture but not all.