The only thing you control is your attitude - Anonymous employee Health Catalyst Employee Review

2.0
19 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Awesome benefits. I love the transparency the top level of leaders demonstrate. They are great examples of the Catalyst Way. The people here are friendly, cooperative, and easy to work with. They have a lot of good things going for them that can keep people satisfied despite cons they may experience.

Cons

The reorg made sense during All Team Member meetings, but wasn't implemented correctly maybe. Some people got moved to positions they wanted but aren't qualified for, and other people got moved to positions they didn't want and aren't qualified for. Those cases in particular were never explained and led to frustration. Even if you asked for reasoning from a manager in some cases, there was a lot of sidestepping around the core issue (likely because they didn't know themselves). And if you ask too much, people start to think you have a bad attitude when all you want is clarification. Your career path became totally outside of your control and in the control of your managers who may or may not have known you or your skill sets that well. And it seems like no movement will take place for another year or so, so you just have to deal with it until then. It seems education isn't taken into account except for initially getting hired. Along with the previous point, it didn't make sense why people were moved or not moved. Background didn't seem to be the determining factor at least. Now with the salary levels, I know recent hires with the same background but different levels of degrees, but both have the same amount of work experience (minimal), so they are placed in the same salary level. And because of the reorg, the person with the graduate degree actually has a lower salary range due to their new job title. And all these things were outside of their control, with no explanation of why this happened.

avatar
Health Catalyst Response
8y
Thank you for this review and for sharing this feedback. I see confirming patterns in other team member feedback, particularly the qualitative comments in the most recent Gallup survey. I concur with your hypotheses that the imperfect reorganization we implemented in July of 2017 put many team members in unfamiliar roles that a good number had not independently pursued or requested, and that this would very likely impact answers to the two Gallup questions you reference above. As we've discussed in ATM meetings and Q&A sessions, the first part of 2017 was very challenging for the company. The 3-month pause in our sales pipeline (the "Trump Pause") significantly impacted our ability to execute against the Operating Plan we had developed, and instead required us to make mid-year adjustments that had a ripple impact on many team members. I'm grateful we preserved team members' positions at the company, even during that rough patch, but we did need to reorganize and to respond to market demands for our products and services, some of which we didn't fully anticipate. I strongly hope that as the company continues its significant growth acceleration since Q1 of 2017 (including our record-breaking Q1 2018 that just closed!!), this growth will enable more flexibility for team members to move to positions that better align with their experience, their skillets and their interests. I also hope that the significant project we are completing around consistent job leveling across every job family and every function will enable hundreds of productive career-development discussions between team members and their managers, and provide a structure and framework for these discussions to be concrete and more clear in terms of understanding a 5-year career trajectory, with a better definition around educational and experiential requirements to qualify for promotion to the next job level. This will take a little time to really become a productive framework for each team member, but we are already seeing some encouraging signs that more career discussions are occurring than perhaps ever before in the company's history. I appreciate your patience and your willingness to work your way through some bumps in the road as we grow and develop and mature as a company. I acknowledge the validity of your feedback, and appreciate you sharing it, and would want to convey our sincere desire and effort to improve in the areas you've highlighted. Thank you again for your contributions to the company's mission. Best, Dan

Explore other reviews about Health Catalyst

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, good pay, wonderful people

Cons

The company grew too big too fast and has been trying to downsize erratically

3.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

Cons

Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

5
See reviews by: Helpful|Rating|Date|All