High turnover, disorganized, unprofessional work environment - Anonymous employee HealthCare2U Employee Review

Healthcare2U’s executive team is disorganized and the majority of them lack communication skills, which trickles down and is at the core of many other problems that persist here. There are no processes, no knowledge center, or even reliable people to give information when needed. You’ll hear several different answers for one single question. The teams are very siloed, which is strange given that the company has less than 50 employees. We’re unaware of major projects or partnerships that other teams have in the works. We also rarely receive updates on the company’s financial health, short & long term goals, or plans for the future. There is very little planning or intention from the executive team, forcing the employees to be very reactive to last minute changes on a consistent basis. Pivoting is natural but when it’s due to a lack of intention & planning, then it’s chaos. The culture is nonexistent, not for lack of trying though. There is a culture team but much of what they do doesn’t really seem valued or have the buy-in from the leadership teams. All of these issues tied in with the lack of culture have given way to toxic behaviors, most of which come from the sales team. They’re difficult to work with, do not take feedback, look to deflect instead of work together, and have horrible attitudes. The CRO has thrown tantrums, cursed and yelled in meetings, and it’s treated like a normal occurrence. These behaviors are enabled simply because of the idea that they’re responsible for the revenue. It’s clear to everyone that nothing is being done to address these behaviors. If pay and benefits were great, then some of these issues may be a bit more tolerable. But the pay and benefits are below average. There are better run companies offering way more. A testament to all of these issues is that the company lost 6 great employees in less than 2 months. They have yet to address these losses or the concerns those people brought up in their exit interviews.