Poor culture - Medical Assistant Healthcare Express Employee Review

Healthcare Express is an organization that encourages growth, adaptability, and connection. In my nearly 8 years here, I’ve held three different roles, and each one has taught me something new. The culture is always evolving, with a clear vision toward positivity, meaningful connection, and even play—something rare in healthcare environments. The flexibility and openness in communication are major highlights. I feel supported in my goals, and I love working with a team that is close-knit, smart, and fun. Continuous learning is not just encouraged—it’s expected. If you enjoy expanding your skills and staying sharp, this is a great place to be.

This is not the place for someone who struggles with change. Healthcare Express moves fast to adapt to the rapidly shifting healthcare landscape. That means new processes, experimentation, and some unpredictability—especially when it comes to patient volume. It’s rewarding work, but it’s also challenging and requires a high level of resilience.

12hr shifts makes for flexibility

Leadership gossips about the higher ups to the employees and stirs the pot amongst employees. There is poor communication with staff and clinics regarding changes.