Does HeliosX Group pay their employees well?

According to anonymously submitted Glassdoor reviews, HeliosX Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HeliosX Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at HeliosX Group?

61% of HeliosX Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HeliosX Group 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at HeliosX Group?

Pharmacist (14) , Software Engineer (10) , Customer Service Representative (8) , Customer Care Advisor (7) , Customer Service (6) , Senior Product Manager (6) , Clinical Pharmacist (4) , Manager (4) , Customer Service Advisor (3) , Operations Manager (3) , Pharmacy Technician (3) , Senior Software Engineer (3) , Clinical Lead (2) , Clinical Reviewer (2) , Customer Service Associate (2)

What are the pros of working at HeliosX Group according to real employee reviews?

"People are great" ((in 24 reviews)); "The team is full of lovely, intelligent people." ((in 20 reviews)); "I can't say enough good things about all of the gracious and collaborative help that I receive on a daily basis from such friendly colleagues." ((in 17 reviews)); "Good benefits of free company products." ((in 9 reviews)); "Great culture, close team, exciting mission One of the best companies I’ve worked at." ((in 9 reviews))

What are the cons of working at HeliosX Group according to real employee reviews?

"Unsure if senior leadership can lead the company to success in what is becoming an even more competitive market" ((in 9 reviews)); "Poor management and top heavy without listening to people on ground" ((in 8 reviews)); "Pay poor for a billion dollar company for a prescribing role." ((in 7 reviews))

What are employees saying about HeliosX Group redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HeliosX Group redundancy and their outlook for job security at HeliosX Group in 2026.

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HeliosX Group

HeliosX Group reviews

great place to work - Pharmacist HeliosX Group Employee Review

5.0

10 Apr 2026

Pharmacist

Recommend

CEO approval

Business outlook

Pros

good support network and peers

Cons

long hours and long commute

HeliosX Group Response

Thanks for taking the time to leave a review. We’re so glad to hear you’ve found strong support from your peers and team during your time at HeliosX. We know working in a fast-paced, high-growth environment can be demanding at times and feedback around hours and commute balance is something we continue to listen to as we evolve. We appreciate you sharing your experience.

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5.0

10 Jun 2024

Pharmacy technician

Recommend

CEO approval

Business outlook

Pros

The team here are incredible, everyone is very collaborative and really care about the customers. I can honestly say this is the best company I've worked for.

Cons

There have been some changes in senior leadership but that doesn't really affect myself or the team in our location

3.0

7 Oct 2025

Customer service associate

Recommend

CEO approval

Business outlook

Pros

No real technical skills needed. Remote with full benefits/team leads can be helpful. Gift cards are awarded every 90 days or so for productivity. All equipment is provided. Office supply stipend. Low volume = low stress. High volume = high stress.

Cons

Daily/weekly quota can not be front loaded meaning you have to be active constantly instead of doing your work ahead of time and enjoying remote benefits like other companies. U.S. agents work with agents from other countries who are held to a lower standard/quality of work than they are. Call volume can be high at times. Overtime is rare. Leadership can be incompetent at times. Time spent is valued over productivity.

HeliosX Group Response

Thanks for taking the time to leave a review. We're pleased to hear you've enjoyed the flexibility of remote working, the support from your team and the benefits available at HeliosX. We also appreciate your feedback on workload, ways of working and consistency across teams. Thank you for sharing your experience.

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