Good but not perfect - Customer Care Executive HelloFresh Employee Review

3.0
17 Jul 2017
Recommend
CEO approval
Business outlook

Pros

Offices are nice and the team is great to work with. Working hours are convenient for students. Good office parties and events.

Cons

Poor training. Lack of support dealing with difficult customers from Team Leaders.

Explore other reviews about HelloFresh

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

avatar
HelloFresh Response
1mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
4.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Smart coworkers, good comp, great benefits

Cons

Flawed business model, short term profit chasing

See reviews by: Helpful|Rating|Date|All