Not great - Direct Care Staff Help at Home Employee Review

3.0
23 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Working with the families was great. Taking care of and getting to know the people was lovely.

Cons

Got almost no hours and very little pay for the work I did. It was pretty demanding work as well, so I felt like I was doing so much for so little appreciation. One of my clients felt as if I should be deep cleaning her house every day, when we were specifically told that wasn’t our job, light cleaning only, and she requested a new home help aid, so I lost all my hours with her after being in her home daily and helping her with so much. After that, I was working like, 10 hours a week max because clients are only allowed so many hours of care and I was starving to death. Barely able to take care of myself while trying to help take care of other people as well is not at all ideal. I also had to wait several weeks after being hired before they gave me any hours at all to begin with.

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Help at Home Response
4y
Thank you for your review, it is always fantastic to hear such great feedback about working with our clients. I am sorry to hear you had a negative experience. Help at home works hard to meet or exceed industry standards for compensation and it is something that is reviewed regularly but also depends on Medicaid reimbursement rates. In areas where our wages aren’t as high as we would like, we try to offer additional benefits like greater flexibility or paid time off. We appreciate your comment and if you have any additional feedback please email us at info@helpathome.com.

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Cons

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CEO approval
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Pros

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Cons

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