Good culture and mentorship - Anonymous employee Henderson Blake Employee Review

Thanks for the feedback. As a company that believes that "if an employee looks after the company, the company must look after the employee", it is saddening that an employee such as yourself had a negative experience. While we don't seek to tell you that the way you feel about Henderson Blake is wrong, we feel it necessary to point out a few points. We pay our employees on the 10th and 25th of every month, specifically before midnight on these dates. It's been over five years that we have been in operation in the Philippines and we have never paid staff late. For our first year we used over the counter deposits and after that, online payroll deposits from the bank. We double checked our records and we've never paid late. On the subject of bonuses, our records indicate that every employee who has had six consecutive months of meeting their performance targets has been either given a pay-rise, given a promotion or given a bonus. You are correct that no employee has hit the eligibility target for HB2HK (an all expense paid trip to HK for the entire company). Our company wide incentive program had three levels of awards, the highest being HK. The first two levels which resulted in additional employee benefits have been met and awarded already. We look forward to going to HK in the future, once our company wide performance warrants such a large reward for the team. On the wider subject of incentives, we have awarded many promotions, salary increases and bonuses to employees based on their performance. Finally, we don't hide the fact that the majority of our work is performed in the Philippines. We believe the having our operations centre in Manila is a big part of why we can provide services to our clients that add value to their business. Our website proudly mentions the Philippine team and we actively let our clients know we have a Philippine office. Again, we thank you for your feedback. We have taken it on board to see if there are any areas we can improve to help our employees hit their goals and become happy and productive employees.