Pros
The team is incredible. Everyone wants to work together well and get to the common goal. It's ownership that causes the problems.
Cons
chronic mismanagement—6-9 month delays, dehumanizing treatment, and refusal to pay living wages—undermines everything.
The owner, Shannon Henry, is knowledgeable but avoids accountability while prioritizing personal luxuries—cars, vacations, RVs—over staff welfare.