Great Company, Growth Opportunities and Nice Culture - Customer Success Manager HiBob Employee Review

4.0
12 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Growth Opportunites (3 years, one promotion and one cross-department move) aligned with my personal growth expectations Good company culture and levels of engagement especially during Covid. Skills development and support from. If you are a self-starter and willing to try new things then this would be the place for you. Although you have your targets, the company is happy for you to try new things to reach success.

Cons

I was placed on furlough and during the time the communication could have been better but I guess this is something that is new for all businesses so to get the communication right would be a challenge but I expected a little more from what I experienced. Sometimes we are working longer hours to support clients abroad

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HiBob Response
5y
Appreciate you sharing your feedback. Hard work, openness to new experiences, commitment, curiosity - these are the qualities that position you for continued success here at Hibob - and throughout your career. You have had quite a journey with us and I can surely say, “Glad You’re Here”.

Explore other reviews about HiBob

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Does Glassdoor have a character limit? Honestly, this is the best company to work at. The people are absolutely incredible. Super smart and supportive, it’s a great combo. I love our office lunches, perks (gym/wellness stipend for example) and just overall good vibes. Product is massive so definitely know that there’s more to learn everyday. That’s the beauty though, it’ll never be boring.

Cons

No cons - more like suggestion. Bigger office so we can come in more!

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HiBob Response
6d
Wow, thank you for this amazing review! We’re so happy to hear that you’re enjoying the people, culture, office lunches, perks, and overall vibe at HiBob. Creating an environment where smart, supportive people can do great work together is something we care deeply about. We also love your point about the product — there’s always more to learn, and that’s what keeps things exciting. And noted on the bigger office suggestion. We love that you want to come in more! Thanks again for being part of the Bob journey.
2.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote environment with a lot of flexibility. Most people across the organization are genuinely kind, collaborative, and supportive to work with.

Cons

There is a continued narrative around an upcoming IPO that does not feel grounded in current market realities, especially given broader trends where even much larger, much more established companies are holding off. Stop saying it is coming...it's likely not for a very long time if ever. The product was USED TO BE highly differentiated, but the HRIS space has become much more competitive and many alternatives now offer similar or better capabilities. In the U.S. market specifically, some of the company’s core messaging around culture and DEI does not resonate as strongly with buyers as it may have in the past. Things have shifted here and companies are not focused on this anymore. Payroll was highly anticipated but has not met expectations, and its limited adoption has made it harder to position as a strength in sales cycles. Even HiBob doesn't use it's own payroll to pay our employees. From a go-to-market perspective, there are challenges in selling upmarket. The brand and product positioning is not aligned with enterprise expectations, which creates additional friction in longer, more complex sales cycles. Leadership tends to stay optimistic about these dynamics but could benefit from more direct acknowledgment of market feedback and competitive realities. It's not working in the US at all. It never really has.

4
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HiBob Response
2mo
Thank you for taking the time to share such detailed feedback. We’re glad to hear that you value the flexibility of our remote working arrangements and the collaborative culture we encourage across the organization. Regarding the US market, it's true that there has been a major shift. However, the US remains one of our largest growth opportunities and we're ensuring a better product-market fit as we aim to scale. Our messaging is evolving to better reflect this. We appreciate the honest perspective on payroll, positioning, and the competitive outlook. These are areas we evaluate on a regular basis, and we're actively working on a more defined proposition and greater brand awareness. Finally, we're unable to use our own Payroll product to ensure the confidentiality of our employees' data. This is best practice amongst payroll organizations.
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